Contact Us
Have questions? Check out the helpful list of Commonly Asked Questions below.
You can also always reach us via phone, email or the contact form below.
Front Desk Hours
8 am – 5 pm daily
Phone & Email:
Phone: 239-472-1561
Toll Free: 800-851-5088
Email: [email protected]
Email Us
Fill out our contact form and we will respond to your message within 24 hours (usually much faster, though)!
Do you have availability for my specific dates?
You can see real-time availability as well as pricing, pictures, descriptions and floor plans by going to This Link and entering your desired check in and check out dates as well as the number of quests in your party. Still have questions? Call us between 8 am-5 pm at 239-472-1561 and we will help you!
Are pets allowed? Are emotional support animals allowed?
Sorry, but the Island Inn is not pet or ESA friendly. A list of other properties that are pet friendly can be found on the Sanibel Captiva Chamber of Commerce website. https://sanibel-island.sanibel-captiva.org/
Do you rent bikes?
Yes! Island Inn guests can rent bikes from our front desk and we have plenty, so no need to make a reservation for them. Bikes are $10 for 2 hours, $13 for 4 hours, $15 for 1 day, $20 for 2 days, $25 for 3 days and $40 for 1 week.
I have a reservation and will be arriving after 5 pm. What should I do?
Just call us at 239-472-1561 or email us at [email protected] and let us know that you will be arriving after front desk hours. Be sure to reference the last name the reservation is under, confirmation number, etc. We will then email you simple instructions.
Should I rent a car? Is there an airport shuttle to Sanibel?
We do not have a shuttle and we recommend that most guests rent a car, as you really need one if staying for more than a day or so. Taxi service on the Island is limited and we really don’t have ride share services like Uber and Lyft. If you do decide to take transportation from the airport to the Inn, this link may be helpful: https://www.flylcpa.com/transportation
What time is check in and check out?
Check in time is 3 p.m. and Check out is 11 a.m.
I want to check a specific room type’s availability.
Go to This Link and enter your desired check in and check out dates as well as the number of guests in your party. If you do not see the specific option you are looking for, call us between 8 am-5 pm at 239-472-1561 and we will be happy to help!
How do I make a change to my current reservation?
If you booked your reservation through a 3rd party online travel agent like Expedia, Booking.com, Hotels.com, etc., you must contact them to make any modifications whatsoever. If you booked your reservation directly with the Island Inn either by calling us or through our website, then just call us between 8 am and 5 pm at 239-472-1561 and we will be sure to take care of whatever is needed.
Do I need to bring my own beach towels? Beach chairs? Umbrellas?
We have plenty of towels, so no need to bring your own. Beach chairs and umbrellas are also complimentary for our guests.
I am interested in hosting a wedding, family or group at the Inn.
For group or family reunion bookings it is best to call the Inn at 239-472-1561
Do you offer group rates for weddings or events? Discounts like AAA or AARP?
Sorry, but we do not. The lowest available rates can always be found on our website at This Link
I have a current reservation and would like to send a package down for my stay.
Send the package to yourself, c/o Island Inn, 3111 W. Gulf Drive, Sanibel, FL 33957. Have package arrive the day before your arrival and we will place in your accommodation on the day of your arrival.
I want to have groceries delivered on the day I arrive.
Go to Jerry’s of Sanibel or call them at 239-472-9300. Request the order be delivered at 3 pm on the day of your arrival and be sure the last name on your hotel reservation is the same name referenced on the delivery. We will have the items placed in your accommodation once delivered.
